Whether a new, returning or prospective customer, we want to make it as easy as possible for you to find the information you need. Use this section to learn about our process, get guidance or reach out to a member of our customer service team.
WHAT HAPPENS NEXT?
What should you expect to happen once you place an order with us? Find out how your project will progress here.
UK MANUFACTURE
Discover about our exclusive UK manufacturing partners and learn about how we ensure only the best products are used in your installation.
INSTALLATION FOCUS
All Visual installers will work tirelessly and consideratly to ensure that you’re happy as your project progresses.
AFTERCARE SERVICE
We are committed to providing an exceptional service to all our customers. If the need arises, our team of aftercare specialists and engineers are on hand to help.
OUR GUARANTEE
At double the industry standard, we’re proud to provide our customers across West Yorkshire with our leading 20 Year Guarantee
HELPFUL GUIDES
We’ve created a series of helpful guides to help homeowners learn about our industry and our products. We hope you find these useful!
FAQs
Visit our FAQs section and find answers to commonly asked questions about our products and services.
CUSTOMER REVIEWS
Many of our customers return to us again and again and are happy to recommend our services. That’s something we’re incredibly proud of.
REQUEST A SERVICE VISIT
If you have been advised to get in touch, or if you’ve found a potential fault, please alert us directly here.
WANT TO GET IN TOUCH?
If you’d like to discuss our products and services further, you can contact the Customer Service team by completing the form below.